We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

The Opportunity

GFT Asia (Group Functions Technology) is the Asia arm of corporate Group Functions and is entrusted to deliver Manulife’s corporate level IT roll-outs across 10 markets of Asia across various business functions (Actuarial, Finance, Treasury, Compliance, Risk, Marketing, HR and others). In addition, this team also delivers Regional projects across Asia markets, engaging with local IT and business partners.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for :

• Degree holder of Information System/Technology or related discipline.

• In-depth IT experience (at least 15 years) with data analysis, business analysis, IT project management and vendor management exposure.

• Experience in leading complex and large IT system roll-outs in HK or Asia market.

• Ability to work with a variety of Asia regional and Global stakeholders (IT and Business) and build trusted partnerships.

• Hands-on in preparing/reviewing good quality IT technical spec documents.

• Quality focused, strong experience in trouble shooting IT issues, root causes and pro-active approach in addressing long term improvement.

• Experience in life insurance administration system and finance industry preferred.

• Experience of Manulife Asia- Policy admin, AMS and other admin systems an advantage. Knowledge of Database (SQL) is a must.

• Excellent presentation, communication and interpersonal skill.

• Faster learner and be able to acquire new technology quickly.

On the job you will:

Responsible for the delivery of the Group Functions Technology -Asia IT Projects and BAU with the following accountabilities:

• Interact with Business Users & IT team to define Current State and Target State of the system and propose the technical solutions to achieve the Target State.

• Align and leverage the global solution design (if any) to address Asia specific requirements by working with regional/local users and delivery partners.

• Oversee the SDLC process (system analysis, design, development, Test production release) and ensure E2E delivery of technical solution from concept to production.

• Prepare the IT project plan for system delivery for the assigned project.

• Create project deliverable documents as applicable – as example Detailed data mapping document, Test cases, Test plan, System delivery plan, Handover etc.

• Lead the onshore / offshore IT (Developers/ testers/ analysts) to ensure system development, integration testing (SIT) UAT testing is completed and ready for production deployment.

• Preparation of the SOW (statement of work) documents including IT budgets.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first cultureWe lead with our Values every day and bring them to life together.

• Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

• Continuous innovationWe invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

• Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .