We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

The Manulife Audit & Advisory Services Data Analytics group supports the global audit teams by collaborating with them to provide relevant data and effectively employ the use of data analytics in audit activities. These activities cover the different product lines and functions within the company globally. This includes Insurance, Wealth, Investment, and Banking products as well as actuarial and information technology functions.

The position of Senior Manager, Data Analytics is a vital team member in contributing to the development and execution of the Data Analytics Audit Services strategy globally. The successful candidate will bring their good communication skills, innovation, a demeanor for critical thinking, project management, strategic and functional expertise used through data management and analytics to drive the success of this initiative.

Responsibilities:

Audit

• Own the development and execution of certain sections of the Audit Services strategy and road map for the DA program

• Contribute to the development of Audit Services policies, strategy and direction; continually improve audit and supporting processes using technology to the fullest;

• Develop and maintain Data Analytics audit methodology and audit program (with support from Professional Practices) and deliver training to Audit Services management, staff and key partners;

Analytics

• Owns and delivers the analytical project planning with 3-4 audit teams at a time, to establish projects of complex scope and work, particularly for audit procedures and data collection tasks.

• Develops and implements analytics enabled solutions to generate use of our data assets, descriptive and predictive analytics, and automated risk assessments to improve and enhance audit engagements, enable continuous auditing and other monitoring activities, and help identify and mitigate emerging risks

• Planning and execution of the highest scope / complexity data analytics activities on audits, risk assessments and special internal projects (e.g. automation, Continuous Risk Monitoring, Continuous Auditing, ideate controls and data collection tasks, and analyze data and business rules); Partner with audit teams to define data analytics objectives across all types of audits; Rapidly implementing proof of concepts across multiple processes / data sets;

• Develop detailed business and system knowledge within supported areas. Document business, system, and data knowledge to help build a robust knowledgebase for future efforts

• Leverage expert applied understanding of programming, stats, machine learning, data visualization, exploratory data analysis, model production, insight generation and data wrangling, automation to identify gaps in control objectives of the business across multiple audits independently.

• Complete audit analytic procedures conducted in full recognition of the risks of the client group which encompass the internal risks, control risks and internal/external environments and regulatory risks

• Strong internal network at all levels of the organization, collaborations with Analytics counterparts within the organization.

• Drive team skills development and engagement; manage talent across the team for development and succession and rotate change expertise;

• Good ability to generate and simplify recommended action plans coming out of sophisticated data analysis projects, and to communicate complexity with clarity to diverse technical and non-technical partners at multiple levels of the organization

• Speaker and active participant at external events and conferences.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for:

• Advanced/Master’s degree in statistics, mathematics, computer science, or other analytics/technical field.

• 8+ years business experience including data analytics experience (a combination of audit and data analytics experience is preferred);

• Deep understanding of programming languages and analytical tools for data mining, data extraction and analytics (e.g. Python, SQL, Power BI, Tableau, etc.). A track record of applying advanced analytics – such as Natural Language Processing (NLP), Machine Learning Ops to address business problems is an asset;

• Expertise with data management, thorough understanding of data analytics theory and application, ability to work with internal business contacts and provide data analysis and management support, experience with a broad range of data platforms (SQL, Databricks, Azure etc.);

• Expertise in helping define business problems or objectives and successfully designing and driving analytics solutions;

• Expertise in project management, leading impactful teams, coaching, motivating and mentoring others;

• Deep knowledge of using data analytics for auditing purposes is preferred.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you:

• Values-first culture: We lead with our Values every day and bring them to life together.

• Boundless opportunity: We create opportunities to learn and grow at every stage of your career.

• Continuous innovation : We invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.

• Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.

#LI-Hybrid

#LI-JH

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Toronto, Ontario

Salary range is expected to be between

$92,190.00 CAD - $171,210.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.