Description We are offering an opportunity for a Switchboard Operator in the non-profit industry, based in Toledo, Ohio. This role involves answering incoming calls, transferring calls, taking messages, and performing some light clerical work. You will also be expected to back up the mailroom clerk in processing the mail.

Responsibilities:

• Answer all incoming calls in a timely and detail oriented manner • Accurately transfer calls to the appropriate person or department • Take detailed messages, ensuring that all necessary information is obtained • Ask questions when necessary to obtain the proper information • Perform light clerical duties as needed, such as filing and basic office tasks • Back up the mailroom clerk, aiding in the processing of mail when required • Utilize switchboard and phone systems effectively • Maintain a patient and kind demeanor when dealing with callers • Use excellent multitasking skills to manage multiple calls and tasks simultaneously • Utilize excellent people skills to interact professionally and courteously with all callers. Requirements • Demonstrated ability in switchboard operations, managing 1-10 phone lines.

• Proficiency in basic office skills, including the use of standard office equipment.

• Experience in processing incoming and outgoing mail.

• Strong organizational abilities for efficient filing and record keeping.

• Excellent communication and interpersonal skills to interact with staff and visitors.

• Ability to work in a fast-paced environment, managing multiple tasks simultaneously.

• Familiarity with the non-profit sector is an advantage, but not a requirement.

• High school diploma or equivalent level of education.

• Willingness to learn and adapt to new technologies and procedures.

• Strong attention to detail and accuracy in all tasks.

• Ability to maintain confidentiality and handle sensitive information with discretion.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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