LOCATION: This is a hybrid role based in Richmond. You must be within 50 miles/1-hour commute of this location.

HOURS: General business hours, Monday through Friday.

TRAVEL: Travel throughout the state of Virginia may be required.

Responsible for the development and ongoing management of the Virginia Foster Care program. Supports business strategies through an integrated portfolio of external client-facing programs, projects, and initiatives. Supports Executive director in running programs aligned to Virginia Foster Care. Oversees special program outcomes management and new program development.

Primary duties may include, but are not limited to:

• Directs the development, planning, prioritization, approval, implementation and compliance of on-going external client facing programs.

• Establishes program governance when needed to assure response to issue escalation; develops program budget and ensures program meets its stated objectives.

• Provides subject matter expertise in response to day to day business issues; researches applicable subject matter practices; and remains aware of industry trends.

• Manages external client facing relationships and partners with corporate and regional business areas.

• Develops communication documents and training criteria related to external client facing program success measures.

• Develops documentation to support meeting presentations and the tracking and reporting of the program's success.

• Provides leadership to program managers and project managers.

• Typically reports to an executive.

Required Qualifications

Requires a BA/BS and minimum of 10 years experience in external client facing program management, project management; complex business processes, strategic and business planning; or any combination of education and experience, which would provide an equivalent background.

Preferred Qualifications

• Masters or other advanced degree is preferred.

• Knowledge of Medicaid and Virginia state Foster Care programs is strongly preferred.

• Project management certification (PMP) preferred.

• Previous experience meeting with and presenting to state stakeholders is preferred.

• Large-scale project management and/or project implementation that include vendor management and negotiation expertise is preferred.

• As you will be asked to oversee multiple projects, excellent organizational and time-management skills are highly preferred.