Job Information
Help at Home Community Health Worker in Philadelphia, Pennsylvania
Help at Home is the nation’s leading provider of high quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.
Job Summary:
Reporting to the Senior Manager of Clinical Operations, the Community Health Worker will primarily be working out in the community with specific target populations throughout Philadelphia, PA. CHWs will work closely with Care Coordination RNs and LSWs to improve patient care and outcomes.
Duties & Responsibilities:
Responsible for establishing rapport with clients and their caregivers
Follow up with clients via phone calls and home visits
Help clients set personal health related goals
Provide referrals for services to community agencies as appropriate
Help clients connect with transportation resources and provide appointment reminders when needed
Work collaboratively with other Help at Home personnel assigned to the same client
Act as a client advocate and liaison between the caregiver, family, and community service agencies
Document accordingly in the EMR and other software no later than 24 hours after client contact
Attend regular staff meetings, trainings and other meetings, as requested
Manage assigned caseload of clients
Education & Experience:
Case Management or Care Coordination experience preferred
Bachelor’s Degree preferred (not required)
One (1) year of experience directly related to the duties and responsibilities specified
Strong preference for experience with elder population in a home health care, hospice/palliative or facility setting
Community Health Worker certification is a plus
What We're Offering:
Competitive base salary + mileage reimbursement
Benefits (Health/Dental/Vision)
401(k)
Paid time off
Paid & floating holidays
Internal growth opportunities
Help at Home
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