Who Are We?

Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.

Job Category

Operations

Target Openings

1

What Is the Opportunity?

Responsible for researching, analyzing and executing in the system broker and user set up, along with complex license/appointment contracting coding discrepancies, issues, questions for internal/external customers. Responsible for the successful on boarding of Travelers Brokers and brokerages, includes administration, broker access to systems, downloads, uploads and back end system set up. Provides assistance to resolve problems and provide excellent customer service.

What Will You Do?

• Processes appointment, termination, re-affiliation, control changes, address changes, name changes for brokers

• Research and analyze complex Broker Administration issues related to processing, user access, workflow, quality, backgrounds and systems

• Responsible for broker and user set up in all appropriate and relevant Travelers systems enabling broker to transact / access business.

• Process and advise on all types of transactions

• Keeps up to date on regulatory changes, guidelines, etc. and other ongoing training

• Accountable for understanding and supporting emerging business plans and strategies

• May assist with special projects and other functions as needed

• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• College degree or equivalent work experience preferred

• Insurance industry study preferred

What is a Must Have?

• High school diploma or GED

What Is in It for You?

• Health Insurance: Employees and their eligible family members – including spouses, partners, and children – are eligible for coverage from the first day of employment.

• Retirement: Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (“DPSP”). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay.

• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off (“PTO”) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays.

• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.

• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Equal Employment Opportunity Statement

Travelers is an equal opportunity employer. We are committed to providing accommodation to persons with disabilities. If you require accommodation during the recruitment or interview process we will work with you to accommodate your needs.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.