Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. Overview: The Associate Sales Engineer will serve as a technical resource and assist in training for the field sales force. This position is responsible for actively driving and managing the technology evaluation stage of the sales process, working with the sales team as technical resource and product advocate. Heavy focus is on Workforce Management Systems. Duties and Responsibilities: Establish and maintain strong relationships throughout the sales cycle, articulate technology and product positioning to business and technical users, and identify technical issues for assigned accounts, assuring customer satisfaction throughout sales process; Collaborate with salespeople, proactively scope technical solutions to address customer requirements, assess customers' met and unmet needs, and recommend solutions that optimize value for both customer and Inovalon; Coordinate with internal sales, sales support, and service resources to align solution design with customers' business requirements; Participate in sales calls, guide clients, and advise prospects how to deploy Inovalon products and services in their organizations; support sales productivity and opportunity flow, helping secure "technical close" in complex sales opportunities; Assist in troubleshooting integration and implementation issues; Work opportunities assigned to sales team, prioritizing effort based on maximizing total sales impact, or as directed by sales manager; Collaborate with Marketing on product Webinars, related sales campaigns and tradeshows as needed; Collaborate with Product Management and other key stakeholders on product launch, and product releases to insure sales readiness; Test product releases in sales demo system prior to release, and alert Sales and Product Management of risks; For assigned products, work with senior sales engineers to document sales messaging including vision prompters, ideal customer profile, buying committee map, cost versus benefit analysis, and other sales tools; Assist with coordinating trainings and ensuring staff have completed necessary trainings; Partner with sales leadership to observe calls and determine necessary refresher courses, mini workshops, or other training formats (i.e. computer based training modules for Discover LMS); Implement and track designated product demo certifications; Maintain compliance with Inovalon's policies, procedures and mission statement; Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company. Job Requirements: Minimum two (2) years' relevant work experience in Workforce Management, healthcare sales, engineering, product, support or as client-side user required; experience in a customer facing role preferred; Experience working with hospitals, Skilled Nursing Facilities (SNF) or Home Health Electronic Medical Records (EMR), Practice Management Software (PMS), Health Information Systems (HIS), or Revenue Cycle Management systems is a plus; Previous exp rience as a sales engineer for a SaaS Healthcare Revenue Cycle Management company is a plus; Proficient in Microsoft Office suite including Word, Excel, Visio and PowerPoint; Self-motivated with strong organizational/prioritization skills and ability to multi-task with close attention to detail; Solid oral, written, presentation, and interpersonal communication skills; Ability to work as part of a team to diagnose business problems in complex selling environments; Excellent customer service and communication skills, including the ability to assess problems and communicate solutions; Ability to work in a fast-paced environment; and Ability to analyze client and technical requirements. Education: Bachelor's degree in a related field or equivalent experience in a sales engineer role. Physical Demands and Work Environment: Sedentary work (i.e. sitting for long periods of time); Exerting up to 10 pounds of force occasionally and/or negligible amount of force; Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; and Travel for this position is 20-40% and will include national and local tradeshows as well as customer sales appointments. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications listed in a job description. If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply regardless. Inovalon is most interested in finding the best candidate for the job and you may be just the right person for this or other roles. By embracing diversity, equity and inclusion we enhance our work environment and drive business success. Inovalon strives to reflect the diversity of the communities where we operate and of our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. The Company maintains a drug free work environment for all of its associates, which includes employees, contractors and vendors. It is unlawful for associates to manufacture, sell, distribute, dispense, possess or use any controlled substance or marijuana in the workplace and doing so will result in disciplinary action, up to and including termination of employment or the contracted relationship. To review the legal requirements, including all labor law posters, please visit this Inovalon provides equal employment opportunities (EEO) to all employees and applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.