Position Information

Posting NumberSRGV7434

Working TitleASSISTANT ATHLETIC DIRECTOR FOR TICKET SALES AND OPERATIONS

Number of Vacancies1

LocationEdinburg, Texas

DepartmentAthletics

FTE1.0

FLSAExempt

Scope of Job

Directs and has primary responsibility for the operations of the ticket sales office for athletic events. Responsible for assuring proper ticket inventory for all upcoming events, all counter and mail order ticket sales for events using the box office facility by administering accounting and auditing controls over all tickets as required by internal and external auditors including all administrative aspects.

Description of Duties

• Directs and has primary responsibility for the operations of the ticket sales office for athletic events.

• Manages the day-to-day operations and customer service for the athletic ticket box office.

• Coordinates the solicitation of season ticket and group sales.

• Oversees ticket sales campaigns for all ticketed sports. Develops and implements a plan to assure a sales goals are achieved.

• Manages all ticket subscriptions and website materials.

• Oversees over the counter and mail order ticket sales for events at various box office facilities.

• Administers accounting and auditing controls over all tickets as required by internal and external auditors including all administrative aspects.

• Supervises ticket control, group reservations and admissions to department events.

• Responsible for the coordination, the design, layout and purchase of season tickets, ticket packages, and individual game tickets.

• Prepares ticket bid specifications for submission to Procurement Office, as required, and initiates inventory control procedures to assure sufficient supply of tickets at all times.

• Administers and controls cash flow from ticket sales.

• Reconciles ticket office statements, verifies cash funds and supervises gathering and evaluation of statistics related to ticket sales.

• Hires, trains, and supervises ticket box office personnel in selling tickets, mail order operations, telephone procedures, cash controls and accounting procedures.

• Maintains accurate records of ticket sales and attendance figures for use in developing departmental reports and projections.

• Responsible for evaluating, developing, and managing policies and procedures related to the operation of the ticket operations.

• Assists in the development of the annual fund organization.

• Assists with all fundraising events within the athletic department.

• Performs other duties as assigned.

Supervision Received

General direction from assigned supervisor.

Supervision Given

General supervision of support staff.

Required Education

Bachelors’ degree from an accredited university.

Preferred Education

None.

Licenses/Certifications

None.

Required Experience

Two (2) years of experience in ticket operations, development, or marketing and promotions in either the collegiate, professional or sports marketing field.

Preferred Experience

Experience working in a similar capacity in college athletics, professional sports, sales, or community relations. Knowledge of sports ticket sales strategies and/or a network of relationships within the UTRGV and RGV community.

Equipment

Use of standard office equipment.

Preferred:Experience with ticketing software.

Working Conditions

Needs to be able to successfully perform all required duties. Usual office conditions plus attendance at various University sports events. Ability to work extended hours that are often outside of the normal business schedule such as evenings, weekends, and holidays. Occasional travel is required. Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. UTRGV is a distributed institution, which requires presence at multiple locations throughout the Rio Grande Valley.

Other

Excellent verbal and written communication skills; must possess the ability to work independently in a multitask environment. Ability to exhibit integrity with high ethical standards and strict adherence to NCAA , conference, university and departmental rules and regulations. Demonstrated ability to collaborate successfully with internal and external stakeholder groups.

Physical Capabilities

N/A

Employment CategoryFull-Time

Minimum SalaryCommensurate with Experience

Posted SalaryCommensurate with Experience

Position Available Date03/21/2024

Grant Funded PositionNo

If Yes, Provide Grant Expiration Date

Posting Detail Information

EEO Statement

It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.

Special Instructions to Applicants

Dear Applicant, Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following: *Date of Birth *Social Security Number *Gender *Ethnicity/Race Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. If you have any questions, please do not hesitate to contact us at (956)665-8880 and/or careers@utrgv.edu.

Additional Information

UTRGV is a distributed location institution and working location is subject to change based on need.

All UTRGV employees are required to have a criminal background check ( CBC ). Incomplete applications will not be considered.

Substitutions to the above requirements must have prior approval from the VP of HR & Talent Development .

Quick Linkhttps://careers.utrgv.edu/postings/42249

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• Are you now, or previously, employed by The University of Texas System or any of its institutions?

• Yes - I currently am employed by the UT System or its institutions

• Yes - I have previously been employed by the UT System or its institutions

• No - I have never been employed by the UT System or its institutions

• Are you a current UTRGV employee?

• Yes

• No

• Please select your highest level of completed education.

• 6th grade education

• 10th grade education

• High School Diploma or GED

• Associates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College Hours

• Bachelors Degree from an accredited university

• Masters Degree from an accredited university

• Ph. D. or other terminal degree from an accredited university

• None of the above

• Please provide the field of study for your education:

(Open Ended Question)

• Do you meet the minimum requirements for this position?

• Yes

• No

• Please indicate the number of years of work experience you have directly related to the position in which you are applying for:

• Less than 1 year

• 1 year

• 2 years

• 3 years

• 4 years

• 5 years

• 6 years

• 7 years

• 8 years

• 9 years

• 10 years

• Over 10 years

Applicant Documents

Required Documents

• Resume

Optional Documents

• Cover Letter/Letter of Application

• Curriculum Vitae

• Unofficial Transcripts

• Reference Letter 1

• Reference Letter 2

• Reference Letter 3

• Certifications and Licenses

• Training Certificates

• Other Document

• List of 3 References

• Unofficial Transcripts 2

• Unofficial Transcripts 3

• Letter of Interest

• Unofficial Graduate Transcripts

• Additional Document