Description We are offering a short term contract employment opportunity in Brooklyn, New York for a Customer Service Representative within the non-profit industry. This role primarily involves processing customer credit applications and maintaining customer credit records.

Responsibilities:

• Accurately process customer credit applications in a timely manner.

• Maintain and update customer credit records to ensure they are up to date.

• Respond to and resolve customer credit inquiries promptly and professionally.

• Monitor customer credit accounts regularly to identify any issues.

• Take appropriate action to collect delinquent payments from customers.

• Use MS Office to manage and organize data efficiently.

• Adhere to all company policies and regulations regarding customer credit applications.

• Collaborate with the customer service team to ensure a consistent and high-quality service is provided.

• Actively participate in team meetings and training sessions.

• Handle sensitive information in a confidential manner. Requirements • Knowledge and understanding of the non-profit sector and its functioning.

• Proven experience in a customer service role, preferably in a non-profit organization.

• Excellent communication and interpersonal skills to interact with diverse stakeholders.

• Proficiency in using MS Office Suite, including Word, Excel, PowerPoint, and Outlook.

• Ability to handle and resolve customer complaints and issues in a timely and efficient manner.

• Strong organizational and multitasking abilities to manage multiple customer queries and tasks.

• Ability to work independently as well as part of a team.

• Willingness to adapt to changing work environments and customer service trends.

• High level of professionalism and ethical conduct in dealing with confidential customer information.

• Commitment to the mission and goals of the non-profit organization.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .